FAQs
For further inquiries, please contact jayseenails@gmail.com.
ORDERS
When will my order ship? | All orders are planned to ship within 7 days of payment. Depending on the number of orders in front of you and the nature of your order, it may take longer. If you need a rush order, please select an expedited shipping option. |
How long will my order take to get to me? | Shipping times vary. Currently, due to COVID-19, shipping in Canada may take anywhere from 3-10 days to deliver after processing. Orders outside of Canada may take 7-14 days. |
Can you make my nails faster? | Currently, I work using a queue system. So if there are a lot of orders in front of you, it may take longer to finish! If you need a package by a certain date please comment so during checkout. |
PRESS ON NAILS
How many nails am I getting? |
Every set comes with 18 press on nails, no sizing needed! |
Are these press ons reusable? |
Yes! Prepping and removing properly are key to long lasting and reusable nails. Please see HOW TO APPLY for more information. |
How do I apply/remove my press ons? |
Please see HOW TO APPLY for details and info on how to apply and remove press on nails. |
How long will my nails last? |
With proper prep, press on nails can last up to two weeks before a touch up is needed. Please see HOW TO APPLY for proper prep tips. |
Will the glue damage my nail? |
It shouldn't! When removed properly there should be no damage to your natural nail. You can remove any excess glue with a nail file. |
I ordered two sets. Why did I only get one glue? |
One glue is more than enough for two sets! If you order 3 sets you will receive 2 glues, and so on. |
What are my press ons made of? |
All press ons consist of a soft gel nail tip, which is sturdier and higher quality than a plastic tip! That nail then is prepped and painted with quality, high-shine gel polish. |
CUSTOM NAILS
How does the custom process work? |
You can order custom nails through this website or Instagram. If there is a specific vibe, look, or design you want, send them to me and I will make them! |
Can you recreate a specific picture for me? |
Yes! Most custom orders are from people who are looking for a specific set from a picture they have. I can absolutely do that for you! If I cannot recreate the design/colours exactly, I will do my best to create a similar but still cohesive set for you. Please check the return policy for more details on requesting custom designs. |
Why should I get a custom order? | Custom orders are the best way to get your perfect set of nails - they can be tailored to your personality and interests, or recreate that one design you just can't get out of your head. Jaysee Nails is a great opportunity for a poppin, head-turning set of nails! |
What are Drops? |
Drops are collections of non-custom nails on my site. They are priced at $35. These are my own designs, each made to order. Every once in a while, we get a new Drop! Anything from the previous Drop is then only available as a custom order. This is a great option for customers who don't want custom orders, and keeps me creative. They change regularly, so make sure to grab them when you can! |